Frequently Asked Questions
Royal Taxi Evesham is a premier taxi service provider in Evesham and surrounding areas, known for its reliability and exceptional customer service.
Established over a decade ago, it has grown to become a trusted name in local transportation.
The company offers a wide range of services, including local and long-distance trips, executive services, airport transfers, and special occasion services.
Our Taxi Service
Standard Taxi Services
Royal Taxi Evesham offers standard taxi services for both local and long-distance trips. Whether you need a ride to a nearby location or a journey to a distant city, Royal Taxi Evesham has you covered. Their fleet is equipped to handle various transportation needs with ease and comfort.
Executive Taxi Services
For corporate clients and VIPs, Royal Taxi Evesham provides executive services that ensure a high level of professionalism and luxury. These services include corporate bookings for business meetings, conferences, and other events, ensuring timely and comfortable transportation for executives and VIPs.
Airport Transfers Taxi
Royal Taxi Evesham specialises in airport transfers, covering major airports in the region. Their airport transfer services include meet and greet options, ensuring that clients are welcomed warmly upon arrival and transported to their destination seamlessly.
Special Occasion Taxi Services
For weddings, parties, and other special events, Royal Taxi Evesham offers tailored transportation solutions. Their special occasion services include elegant vehicles and professional drivers to ensure that your special day is memorable and stress-free.
Taxi Booking and Payment Options
Royal Taxi Evesham offers a user-friendly online booking form available on their website and mobile. This system allows customers to book rides quickly and conveniently, with options to choose the type of service and vehicle required.
Taxi Phone Booking
For those who prefer to book via phone, Royal Taxi Evesham provides 24/7 customer service. Their friendly and professional staff are always ready to assist with booking, inquiries, and any special requests.
Payment Methods
Royal Taxi Evesham accepts various payment methods to ensure convenience for their customers. Payments can be made in cash, by credit/debit card, or through digital wallets, offering flexibility and ease of use
Our Taxi Fleet
The fleet at Royal Taxi Evesham includes a variety of vehicles to suit different needs. Their vehicles range from comfortable saloons and spacious minivans to luxurious cars for special occasions. Each vehicle is selected to provide the best possible experience for passengers.
Maintenance and Safety
Royal Taxi Evesham places a high priority on vehicle maintenance and safety. Their vehicles undergo regular servicing and safety checks to ensure they are always in top condition. This commitment to maintenance helps prevent breakdowns and ensures passenger safety.
Taxi Driver Information
Recruitment Process
Royal Taxi Evesham has a stringent recruitment process to ensure that only the best drivers are hired. Drivers must meet specific qualifications and pass thorough background checks, including criminal and driving record checks, to ensure they are fit for the job.
Multilingual Drivers
Royal Taxi Evesham prides itself on having drivers who can speak English, Russian, Polish, and Bulgarian, ensuring clear communication and a pleasant experience for a diverse range of passengers.
Training Programs
Drivers at Royal Taxi Evesham undergo comprehensive training programs that cover customer service, safety protocols, and defensive driving techniques. This training ensures that drivers are well-prepared to provide a safe and pleasant experience for passengers.
Customer Feedback and Ratings
Royal Taxi Evesham values customer feedback and uses it to continually improve their services. Customers can rate their rides and provide feedback on their experiences, which helps the company maintain high service standards and address any issues promptly.
Customer Experience
Booking Process
The booking process with Royal Taxi Evesham is designed to be straightforward and hassle-free. Customers can book their rides online or via phone, and they receive confirmation and reminders to ensure a smooth experience.
Ride Experience
Passengers can expect a comfortable and enjoyable ride with Royal Taxi Evesham. Their vehicles are clean and well-maintained, and their drivers are professional and courteous, ensuring a pleasant journey every time.
Customer Support
Royal Taxi Evesham offers robust customer support available 24/7. Whether you have questions, need assistance with a booking, or have any issues, their customer support team is ready to help and ensure a positive experience.
Pricing Structure
Fare Calculation
Royal Taxi Evesham’s fare structure is transparent and fair. Fares are calculated based on a base fare plus additional charges for distance and time. This straightforward pricing ensures that customers know what to expect and can plan their travel budget accordingly.
Special Rates
Royal Taxi Evesham offers special rates and discounts for frequent users and during promotional periods. These special rates make their services more affordable and encourage customer loyalty.
Safety and Security
Driver Background Checks
To ensure the safety of passengers, Royal Taxi Evesham conducts comprehensive background checks on all drivers. These checks include criminal background checks and driving record checks, ensuring that only trustworthy and competent drivers are employed.
Vehicle Safety
Royal Taxi Evesham’s vehicles undergo regular safety inspections and are equipped with modern safety features. This commitment to vehicle safety ensures that passengers can travel with peace of mind.
Customer Safety Tips
Royal Taxi Evesham provides safety tips for customers to ensure a safe riding experience. These tips include best practices for boarding and alighting from vehicles, securing personal belongings, and reporting any issues.
Booking and Cancellations
Customers often have questions about how to book and cancel rides with Royal Taxi Evesham.
The company provides clear guidelines on the booking process and cancellation policies to ensure customers have a smooth experience.
Bookings can be made online or via phone, and cancellations are allowed within a specified timeframe without any penalties.
Lost and Found
Royal Taxi Evesham has a lost and found policy to help customers retrieve any items they may have left in the vehicles.
Passengers can report lost items through the customer service hotline, and the company makes every effort to return the items as quickly as possible.
Special Requests
Royal Taxi Evesham accommodates special requests such as the provision of child seats and pet-friendly rides.
Customers can mention these requirements at the time of booking, and the company ensures that these needs are met to guarantee a comfortable journey.